Gear Repair & Cleaning Services

Using the experience & processes we use to maintain our own rental camping gear or rental snow clothes, we will help restore your gear back to good, usable condition - we're not focused on perfect repairs and we don't have all the tools and replacements of a repair shop! Checkout photos of our work on our own rental outdoor gear here.

How It Works

  1. Send photos (or even better, videos) with a description of the issue to [email protected]
  2. We will respond with pricing (estimates below) & timeframe (note that since we have limited capacity, we generally need at least 1 month)
  3. Drop off the item & pay
  4. We'll contact you when the item is ready for pickup
  5. 50% off outdoor gear rentals of same type of item while you wait! (call us to order)

We may need you to bring in the item to assess it. Even videos may not sufficiently show important considerations such as seam construction

Estimate Pricing

Type of repair Our repair cost Parts cost (for DIY)
Replacing grommets
We offer standard sizes: #0 (most tents) or #1 (most tarps)
$5/each $1/each
Repairing or replacing zipper sliders or tracks
Zipper repairs can be frustrating, because it's not always immediately clear what the culprit is - ether slider or track. This is the process we follow (price info at right):
  1. We'll look for obvious signs of track damage, if we find them, this would likely immediately be a full track replacement
  2. Otherwise, we can proceed with a simple slider replacement. In 90% of cases, this will fix the issue, but we simply can't know until we do it!
  3. If the new slider doesn't fix the issue, we'll let you know. At this point, the slider work has already been done, but as a courtesy, we'll only charge for 50% of the amount, regardless of whether or not you decide to proceed with the next step to try to fix (i.e., a full track replacement)
  • $25+/each slider replacement. We may need to charge extra if we need to re-sew by hand (based on position of the track ends)
  • Full track replacement depends on length, could be ~$90 (most jackets) or ~$130 (2 person tents) to ~$200+ (4+ person tents)
  • In some cases, we can modify a track creatively to avoid a full replacement (e.g., have a stop in the middle); if this is possible, we'll let you know a custom price
$5/each slider

***Watch our repair video

Patching holes, rips, or tears in technical fabric or tent mesh

For example, on tents, backpacks, sleeping bags, clothes, etc.

For materials or areas where waterproofing is important (e.g., tents or outer layers), we may recommend a stick-on patch of *clear* Tenacious tape, since sewing introduces holes new holes, but we're open if you'd prefer a sewn on patch

For materials where waterproofing is not important (e.g., chair fabric or tent mesh), we sew on a patch of similar material. A photo and/or description will help us confirm we have the right material (note that our color options may be limited to basic tones like black)

$5-10 for *clear* Tenacious tape patch
Up to $40 for sewing work (e.g., at seam)
$3/each 20x3 inch piece of *clear* Tenacious tape

***Watch our repair video

Sewing clothing seams (e.g., pant crotches, pant hems, jacket pits)
Requires re-sewing to reinforce the seam (for pant hems, e.g., ski pants that have dragged and shredded, we sew on a nylon patch). Generally, there is not a need to re-waterproof the area sewn
Up to $40 N/A
Patching leaky sleeping pad
We do a full submersion test to find holes ($35) & then conduct the appropriate repairs ($10). Once the submersion test is started, that part of the fee is not refundable. However if we discover irregular issues (e.g., we can't repair it), we will contact you before proceeding. Rarely, a pad may need to go through the test & repair cycle multiple times to catch all holes. A second cycle is included as a courtesy. If more cycles are needed, we will contact you first; unfortunately since the process is labor intensive, these will need to be paid, but we are happy to offer a discount
$45/pad $10/tube of AquaSeal

***Some manufacturers include a patch with some glue for field repairs (if you're renting with us, ask and we'll give you one for free), but these tend to not be as durable, so we recommend using seam sealant above once you get home

Washing sleeping bags**
Using appropriate technical detergent
$25 - synthetic bag
$35 - down bag
~$13/bottle of detergent from Nikwax or Granger's
Washing waterproof clothing**
Using appropriate technical detergents to both clean and then re-waterproof
$15/article of clothing
Repairing tent poles (shared shipping cost only)
We cannot repair tent poles in-house. We ship our poles to Tent Pole Technologies. We're happy to ship your poles & split the shipping cost. You are responsible for ensuring they can repair your poles & then paying the cost of the repair and prorated shipping
Usually ~$5-20 for prorated shipping N/A

**The primary purpose of washing is to restore functionality (e.g., water-repellancy). The nature of almost all technical, water-repellant fabrics is that it unfortunately resists stain removal, and we cannot work any miracles here! You can read more in our guide

Other repair options

We're all about reuse, especially for high end gear that you should totally expect to last a lifetime! Here are some great resources. Please note that gear repair specialists are few-and-far-between, so be sure to double check pricing and wait times as these can get high!

Your regular tailor
Tailors have experience with zippers & fabrics which can translate into gear repairs as well. It's really about them having the right machine needles and replacement parts (which we may be able to provide) to get the job done. Certainly for issues with seams for hems in technical clothing, we'd definitely recommend checking!
Luggage repair specialist
These specialists may have experience with the larger zippers & tracks more commonly found in gear items
Shoe cobblers
Cobblers may be able to help with issues with climbing shoe uppers (e.g., lace eyelets), but note that they are generally not able to resole climbing shoes
Narain's
Tent, backpack, clothing, and general gear repair specialist tailor based in Berkeley
Rainy Pass Repair
General gear specialist based in Washington, can also do waterproofing of tents (a service many repair shops, including us, are not set up to provide)
Tent Pole Technologies
For everything pole related. Not necessarily just for tents, they may be able to help with poles for pitch style tables & chairs
Going back to the brand
Higher end brands (e.g., Osprey, Big Agnes, Nemo, Thermarest, etc.) are quite good about doing in-house repairs, often at great rates!