The seasoned Burner clearly separates stuff for the Playa vs. everyday life, because the one thing you can count on is Playa dust not coming out! For that reason, most rental shops will not rent gear for Burning Man. We're not going to say no, however, we will provide a few caveats:
Customer questions: We do understand you’d like to speak to someone, as a small business, in order for us to keep up our low prices, we’d really appreciate your taking a few minutes to self-serve first! It's also faster, as our FAQs can answer 90% of all questions & takes 2-3 minutes to review!
Existing orders: Most changes can be made from your order dashboard (see confirmation email) up to 24 hours before the start of your pickup time window. Otherwise, contact us as indicated above
Self-service help: Call +1-415-813-1881 (listen for & press the correct key) anytime 24/7/365. Please note call center agents may not be able to help with specific questions about how to use gear or what it looks like. You can check our gear guides or contact us during the standard hours above for "Customer questions"
Business inquiries: For partnerships, media inquiries, business development, or other inquiries, email [email protected]
Cover photo by Licensed by Creative Commons.